Your browser does not support JavaScript! Agile Leadership: Trust vs. Control - Scrum Inc
  • Google
  • RSS

Trust vs. Control in Agile Leadership


I Listened to Spotify enterprise coach and Agile thought leader Henrik Knieberg's keynote and loved his analogy on Trust vs. Control. He uses the concept of traffic regulation, specifically a traffic circle vs. an intersection controlled by a stop light.

The concept here is that the stop light gives the impression of control but actually results in a system where there are far more potential Trustpoints of conflict. Whereas the traffic circle seems chaotic but reduces the number of conflict points. This is a great analogy because a traffic circle is essentially a complex adaptive system; just a few rules to follow while letting the drivers adapt to the traffic flow. Scrum is also a complex adaptive system. Just a few rules to follow (3-5-3) while letting the team inspect and adapt.

Command and control may give the semblance of control but doesn't actually result in control. The lesson here is that trust leads to control. However, it doesn't work the other way, controlling behavior results in a lack of trust and trust is the essence of Agile leadership.

-- Joel Riddle, CSP

Explore ScrumLab Prime

Are you ready to advance your Scrum knowledge? Prime members enjoy unrestricted access to all our webinars and advanced Scrum topics.

Stay Connected

Stay Connected

Sign up to receive the latest Scrum news, special offers, and our monthly newsletter.

You have Successfully Subscribed!

Login to your ScrumLab Account

You have Successfully Subscribed!

My Account

You have Successfully Subscribed!

Try Scrum Startup For Teams

To access your free trial, please enter a valid email address. We will email you a link to access a trial of Scrum Startup For Teams for 7 days. The trial contains partial lessons to give you a sneak peek of the course content.

You have Successfully Subscribed!

Share This