Making Change Your Competitive Advantage
Founded by Dr. Jeff Sutherland, co-creator of Scrum, we have helped hundreds of organizations and more than ten–thousand teams achieve better results by successfully transforming the way they work.
01. Empowering Self-Sustaining Innovation
We partner with you and your organization for every step of your Agile journey in ways that consistently produce high-performing, self-sustaining organizations and teams.
02. Customized Approach, Proven Outcomes
Scrum Inc.’s adaptive, scalable process teaches organizations and teams how to thrive in a world where change is the only constant. We pioneered Scrum beyond IT, and have delivered real-world success in diverse industries including healthcare, construction, manufacturing, research and development, and more.
03. Better Results, Starting Now
From private and public training courses to leadership workshops, team launches, coaching, full organizational transformations and an comprehensive Agile Education Program, we offer Scrum and Agile solutions to partners large and small. All of our consulting and training solutions are also available virtually.
We’re proud to work in 29+ countries across six continents.
Global Reach
Scrum Inc. is the global authority on the most widely used Agile Framework. From Fortune 50 companies to non-profits, start-up, government agencies, and their contractors, we and our growing global network of Scrum and Scrum@Scale trainers will provide solutions to you where and when you need them.
Our Team
Scrum Inc. is comprised of a largely remote workforce.
Our headquarters is at 1 Broadway Cambridge, Massachusetts, 02142.
Contact us by email or at 617-294-6598.
We’re always looking for new team members who are passionate about agility, productivity, and collaboration.
Apply Here.
Our Leadership
JJ Sutherland
CEO
“The future is not fixed. Don’t live in scarcity—live in abundance. The possibilities are limitless.”
As CEO of Scrum Inc, JJ is responsible for the strategic direction of the company. He is the author of The Scrum Fieldbook: A Master Class on Accelerating Performance, Getting Results and Defining the Future, and the co-author of Best Seller, Scrum: The Art of Doing Twice the Work in Half the Time.
A Scrum Inc. Trainer and leading expert in Enterprise Agility, JJ works with companies around the world to help them adapt to change, accelerate value delivery, reduce waste, and increase profit.
Before joining Scrum Inc., JJ was an award-winning Correspondent and Producer with NPR.
Matthew Jacobs
Chief Product Owner, Agile Transformation
“To improve is to change, so to be perfect is to have changed often.” – Winston Churchill
Matt Jacobs is the Chief Product Owner of the transformation business and is dedicated to helping your organization improve and change to deliver greater value faster. At Scrum Inc, Matt works with the team to design Agile transformations that are sustainable deliver their business objectives and that are sustainable for the longterm.
Matt has had a long history of working with companies to evolve, change, and reposition the way they work. Prior to joining Scrum Inc., Matt spent 8 years consulting on Mergers and Acquisitions, Target Operating Model Design, and harnessing the power of AI. However, with the growing rate of change for companies, Matt has not found a better way of working than Scrum and is excited to continue adopting Scrum Inc’s transformation business and our clients.
When not working Matt is seeking other adventure and challenges mostly in the great outdoors. Matt is an avid skier, biker, and skydiver.
Jeff Sutherland
Founder, Principal Consultant, and Trainer
“Scrum is an Agile method designed to add energy, focus, clarity, and transparency to project planning and implementation. While some say Scrum is not a silver bullet, it can be a heat-seeking missile to outmoded business practices.”
Jeff is the inventor and co-creator of Scrum. He is a West Point graduate, former fighter pilot, and cancer researcher, as well as, CTO of eleven different software companies. He launched the first Scrum team in 1993 and has shepherded its growth into almost every industry: finance, healthcare, higher education, and telecom. He co-authored the bestselling book Scrum: The Art of Doing Twice the Work in Half the Time. His latest book is A Scrum Book: The Spirit of the Game.
Patrick Roach
Chief Operating Officer
Patrick Roach is the Chief Operating Officer of Scrum Inc. His accountabilities include organizational health, corporate strategy, and leadership development. Patrick joined the company in 2013 as the seventh employee and has held numerous roles since, including Chief Product Owner & Director of Business Development. He has worked in the energy, automotive, defense, retail, and finance industries.
Patrick earned an M.S. in Engineering Management from Tufts University and completed his undergraduate studies at Emmanuel College, where he earned a B.A. in History and Spanish.
Geoff Clemm
CFO
Geoff Clemm is the Chief Financial Officer of Scrum Inc. In that role, he is responsible for ensuring that transparent financial information is effectively used to help the company inspect and adapt its strategy. He brings a decade of experience in financial operations and management consulting roles ranging from strategy and operations to innovation and design.
Geoff holds an MBA from the Wharton School of Business and graduated summa cum laude from Colorado College with a degree in applied mathematics.
Mark Rosania
Head of Customer Success
At Scrum Inc., Mark is the Head of Customer Success and is dedicated to ensuring that organizations undertaking a Scrum transformation have the support they need throughout the program to achieve the best results. He partners with corporate leadership to identify and design the right transformation program for their business.
Mark has spent 10+ years helping large organizations become agile. Mark began his career as a mental health counselor and advocate. After a shift into Business-IT, Mark was immediately drawn to Scrum, its values, and its ability to solve problems in society, not just in the world of business.
Brian Hackerson
Vice President of Operations – Education
Brian joined Scrum Inc. in June 2021 as the VP of Operations in the Education business unit. In addition to his decades of experience as a people and technology development leader, he is an experienced Scrum Trainer, coming up through the Agile Education Program. In his role, Brian combines his leadership experiences in working at large corporations such as 3M and UnitedHealth Group with his skill as a Scrum professional to contribute to iterating Scrum Inc as an agile enterprise.
Veronica Ruiz
Director, Marketing and Communications
Veronica Ruiz leads our outreach and branding strategies, including our online learning resource ScrumLab, our Live Webinar Series, our Social Media channels and our Newsletter. She keeps the Scrum world up-to-date on the latest developments on Scrum.
Veronica has 10+ years of Marketing experience, with a specialty in Hispanic Marketing and in the Telecom Industry.
Our Agilists
Bruce Adams
Agile Transformation Consultant
Bruce is making a career out of his passion for creativity and problem-solving. With more than a decade of experience in customer service, account management, and business development he is eager to find the solution to how Scrum, Inc. can help you achieve twice the work in half the time.
McCaul Baggett
Agile Transformation Consultant
McCaul has led agile transformations at small start-ups of 50 and fortune 100 companies transforming hundreds of teams at once. He is a constant student of servant leadership and has been building self-managing teams since 2011. He has worked extensively with teams in software development, manufacturing, engineering, and operations. He has a passion for changing the world of work with Scrum one company at a time.
McCaul is a Scrum Inc. Trainer Fellow, Licensed Agile Coach, Scrum@Scale Trainer, Product Owner by Scrum Inc., Scrum Master by Scrum Inc., and has contributed his expertise to almost every course offered by Scrum Inc.
Martin Barlow
Enterprise Agile Transformation Consultant
Martin is an Enterprise Agile Transformation Consultant with 37 years of experience in UK Defense, including a 3-year tour flying the E-2C Hawkeye with the United States Navy, 6 months in Afghanistan with the US Marine Corps and numerous deployments across the globe flying from Royal Navy aircraft carriers. He has formed, inspired and led high-performing teams, had the privilege of Command of a Royal Navy helicopter Squadron and worked at the strategic level of Defense both in the UK, with NATO and with key international partner nations.
Martin is an Agilist to the core whose passion is helping people, teams, leaders and organizations redefine the way they work, find better ways, and in doing so, help them to realize their latent potential.
“I get a huge kick out of seeing people smile at work, succeed at what they are doing and become ‘performance hungry’. That’s why I am passionate about Scrum Inc’s mission to ‘change the way the world works’ because work can and should be a fun, fulfilling and empowering experience.”
Tom Bullock
Chief Storyteller
Tom is a firm believer in the power of a well-told, well-sourced story. It’s an art he spent 20 years mastering at every level of public radio. His work has been recognized with every major broadcast journalism award and has earned him a page in the book commemorating NPR’s first 45 years of work.
Now, Tom will help tell the story of Scrum and help expand the reach of our concepts, techniques, and body of knowledge.
Kaye Burton
Agile Transformation Consultant
Kaye has a background in economics and statistics and values the power of data in driving decisions. She has been blessed with great mentors throughout her career and believes wholeheartedly in the positive impact a great mentor and great company culture can have on individuals and teams. Kaye was drawn to Agile for its employee engagement and experience benefits, and she is excited to share how Scrum can make work fun!
Outside of work, Kaye enjoys running, exploring new vineyards and breweries, and finding activities to wear out her three young boys.
Malcolm Butler
Enterprise Agile Transformation Consultant
Malcolm has been an agile coach within large organizations for several years. He has worked across all levels of the organization, but found most impact when working with the most senior leaders and working through agile transformations at the highest level. These transformations all yielded tangible successful outcomes.
As a former client of Scrum Inc., Malcolm truly understands what it means to be an agile organization. In his role, Malcolm continues to use his knowledge of Scrum and agile to facilitate successful transformations across organizations.
When not at work, Malcolm enjoys walking, traveling, golf, cooking and spending time with his wife and his Golden Retriever.
Jessica Crowley
Enterprise Agile Transformation Consultant
Jessica is an experienced Enterprise Agile Coach who has led large transformations in Government, Manufacturing, Transportation, and Consumer Beverages.
Jessica is currently coaching a large transformation in the government space, optimizing the way over 30,000 service members, civil servants, and contractors protect and advance the nations.
Jessica is a Doctorate student at Johnson & Wales University writing a dissertation about overcoming the challenges associated with Agile Transformations in large bureaucratic environments.
When she isn’t changing the world of work, Jessica enjoys going to the gym with her kids, cycling, running, and playing the piano.
Gary Custred
Software Engineer
Gary is a Software Engineer with experience creating mobile solutions for the trucking industry, as well as creating software solutions for county governments. The Scrum principles are important to Gary, and he has a passion to bring together his love of technology and Scrum. Gary believes that Scrum can improve the efficiency, overall happiness, and communication for anyone who wishes to learn Scrum.
Outside of work Gary enjoys spending time with his family, traveling, and making personal code projects. Contributing to his community is important to Gary where he donates his time at charities and is a foster parent.
Joseph Figueroa
Agile Transformation Consultant
Beth Frazier
Team Member
Beth joined us from the Financial Industry, with 20+ years’ experience in customer service, training, and website development. She discovered Scrum working with tech teams and jokes that she found a name for how her brain naturally worked.
She combines her educational background of English and History with her professional expertise building teams and designing training program content to foster an understanding of people, culture, and the role of engagement in business. As product owner for the Scrum@Scale training program, she developed an active community of trainers, and builds on that experience to bring the voice of our customers to the Agile Education Program.
In her spare time, Beth has been a small business owner, a military wife, designed and remodeled homes, and served several charities. Her points of greatest pride are cultivating a successful marriage and raising three positive kids who are making their own impact on the world. Life for Beth is embracing learning, loyalty, connectedness, and excellence. She strives to walk out her belief that if we can do good, we should do good; to people and for the world.
Ron Goodson
Agile Transformation Consultant
Ron brings a passion for creating a positive world focused on people first and a strong sense of team comradery. Ron spent the past 13 years as a Facilitator in the financial space and has been passionate about creating an exceptional learner experience. He has a degree in Psychology from North Carolina A&T State University, where he also played in the symphony, concert, and marching band. Ron was introduced to Scrum in 2018 and has been an advocate of promoting: Respect, Courage and Openness within his teams. Ron believes Scrum is the way of the present and the future of how we work and communicate. He has a burning desire to learn, grow, and help others along the way. He has extensive experience in training, mentoring, and coaching. Ron enjoys working out, spending time on his family farm, attending his college football games, and making people smile.
Jack Harmening
Agile Transformation Consultant
Jack comes to Scrum from the worlds of tech sales, economics, esports, and data analysis. His focus is on the human side of statistics: how empiricism can drive decisions that reflect deeper human ideals and make us that much better off. Jack is excited to share how Scrum can help make work more caring, honest, and useful to our customers and ourselves.
Che-Chuen Ho
Enterprise Agile Transformation Consultant
Che (pr. “chay”) has been forming and coaching highly effective teams in emergency management, medicine, and technology for over 21 years. He brings tactical experience as an incident commander, paramedic, application developer, product manager, and OKR strategist into his work, along with an ironic sense of humor. A self-professed science geek, Che incorporates studies in Interpersonal Neurobiology, Non-Violent Communication, and mindfulness to create an atmosphere for pursuing excellence.
Living in California offers innumerable ways to enjoy the outdoors on two- or four-wheeled vehicles. Preferably fast. Getting there is half the fun, after all. Che balances his obsession with speed & performance by way of writing fiction, playing board games, teaching martial arts, and shooting Olympic recurve archery.
Alex Interlandi
Training Operations Director
Based in the DC metro area, Alex comes to Scrum Inc. with a strong background in nonprofit fundraising, with former work experience at powerhouse institutions such as United Way and the John F. Kennedy Center for the Performing Arts.
Before joining Scrum Inc., Alex facilitated creative problem solving workshops that included teaching technologies such as MIG welding, 3D printing, and laser cutting. Alex will complete her Executive Leadership MBA at James Madison University in December 2022. She received her BA in music with a concentration in classical piano from George Mason University and a minor in arts management.
3 fun facts about Alex: she was adopted from China, she believes cornhole is the ultimate lawn game and takes it very seriously, and each of her tattoos is inspired by influential songs in her life.
Jess Jagoditsh
Scrum of Scrums Master, Transformation
A Yooper by birth (Google it!), Jess has always been a bit of an adventurer. Her Dance/Russian majors and itchy heels landed her as a linguist in the Army. Post military, she landed as a project manager in a software company, which led to a scrum master role in a fun startup. There, she helped the entire organization think and work in an Agile way. Post-startup, she landed in Boston at NPR, scrumming with dev teams there. This led to her to Scrum, Inc, where she is an internal Scrum Master – protector of culture and seeker of ways to help humans be happy at work and in life.
Jessica Larsen
Product Owner, Scrum Inc. Training Program
Jessica has a background in logic and linguistics and has years of experience as an educator and university instructor. Her passion for empiricism, problem-solving, and analyzing patterns brought her to Scrum Inc. She leads the international Scrum Inc. Training Program (our credentialing and curriculum arm), which includes the training and development of over 100 trainers worldwide.
When she’s not at work, Jessica spends her time doing pottery, reading and enjoying outdoor pastimes such as skiing, kiteboarding, hiking, and mountain biking.
Alyssa Layden
Marketing, Agile Education Program
Alyssa is a digital marketing strategist with a penchant for quick wit and great storytelling. Prior to joining Scrum Inc, Alyssa helped small business owners, SMB clients, and startups in growth-mode drive demand and deliver ongoing ROI. She believes in utilizing creative, low-cost marketing strategies to acquire and retain customers, as well the power of community. Alyssa’s personal motto is “sell the problem you solve, not the product you make” or “lighten up” – depends on the day.
Reiner Leal
Senior Full Stack Developer
Reiner is a Senior Developer with years of experience building software solutions in the construction industry. Reiner strived to apply Scrum principles even before coming to Scrum Inc. and firmly believes in the mission to fundamentally change how the world works. Reiner is driven by his passion for both personal and process improvement through constantly researching ways to be better and live better. When he is not coding or researching, he loves to spend time with his family and friends by playing video games, walking with his dogs, or enjoying some delicious foods.
Dan LeFebvre
Principal Transformation Consultant
Dan LeFebvre was the first Certified Scrum Coach in New England with over twenty years in product development as a developer, manager, director, and coach. He has been applying agile practices to successfully deliver products since 2003. He has worked with Dr. Sutherland since 2009.
Dan spent two years as the internal agile coach for Kronos, a Boston-based Software Company, where he coordinated and implemented Scrum within the 700-person engineering organization across all sites including Massachusetts, Atlanta, Chicago, Oregon, Montreal, British Columbia, Belgium, and India. This resulted in increased visibility into the development process and a reduction in defects by 60% in 18 months.
Dan holds a Master’s degree in Computer Science from Boston University. He is a Registered Scrum Trainer Fellow.
Maria Montano
Agile Transformation Consultant
Maria joins Scrum, Inc. from the education industry, specializing in program management, non-profit administration, instructional coaching, and staff development. She has always been interested in continuous improvement and is passionate about helping people and organizations change the ways they work through Scrum.
Outside of work, she enjoys music-making and traveling.
Jade Morel
Agile Transformation Consultant
Jade started her career in the energy industry working first as an engineer and progressing through a variety of leadership roles in operations, logistics and operational excellence. Her love of leadership and development led to her starting her own coaching practice to help women graciously maneuver various career transitions.
Jade is energized by the desire to learn and grow and help others do the same. She loves reading, running, hiking, skiing and (apparently) outdoor adventure as she spent over a year traveling the country with her family in an RV.
Saraounia Mboka-Boyer
Agile Transformation Consultant
Saraounia joins Scrum inc from the international development and multilateral aid sector, where she is an experienced Capacity development, conflict mitigation and service delivery system strengthening specialist, who prior to joining Scrum inc, led and supported multilateral foreign assistance programs at national and subnational levels. With over 8 years of experience working in Africa and Asia and 15 years living across Africa, Saraounia applies an intersectional lens to Scrum, where agile and the scrum framework, are key to firms adaptively engaging global and domestic challenges.
Roy Nanku
Director of New Product Development & Design
“Imagine a world, where we can change the world – one sticky note at a time!”
“My journey started from the “Halls of Montezuma – to the shores of Tripoli” [a nod to The Marine’s Hymn], while I served my nation honorably and proudly in the U.S. Marine Corps. My exposure to the world of agile began while in the uniform, and it completely rocked my world! I had the privilege of spreading the good news about Scrum and various forms of human-centered design via thought and design facilitation, to over 2,500 employees within the Department of Defense and to many Adaptive Warfighters; which resulted in the rise of many teams conducting 15-minute stand-ups at the break of dawn!
My passion is to coach and witness individuals and teams to maximize the potentiality of their capacity, experiences, and overall happiness through discovery and innovation! Let’s press pause on “that’s the way it’s always been done!” and hit play towards developing a try, then refine, and try again type of culture! The ability for teams to plan together, produce together, and present together – all begins with their people, simply, working together! I look forward to serving honorably in a capacity outside a uniform, in order to serve our clients, their organization, and the world – one sticky note at a time!”
Jennifer Overmann
Agile Transformation Consultant
Jennifer comes to Scrum, Inc. from the education industry, specializing in curriculum design and development, instructional training and coaching, staff development, and educational technology. She believes in the Scrum, Inc. mission of creating productive and happy workplaces and is passionate about helping our partners find ways to achieve work-life sustainability for all!
John Roach
Agile Transformation Consultant
John has a 20 plus year career in Agile and Enterprise Program Management. Prior to joining Scrum Inc, John spent four years on the Agile Transformation Team at TDAmeritrade where he was the HR lead. He has had an extensive career in the automotive industry and has also worked as a consultant in healthcare, fintech, banking.
He lives in Metro Detroit with his wife Kristina and dog Ava. A few notables, he lived in India for two years on assignment for one of the autos and spent several months in China putting together a broad coalition for global cell phone recycling and remanufacturing. When he’s not working you can probably find him at the beach or on the ski slopes.
Andrew Robbins
Agile Transformation Consultant
Andrew brings a mindset that loving the core of what you do is the only way to be both happy and successful. Hailing from the Buckeye State, Andrew comes to Scrum Inc. with over a decade of experience in insurance, an MBA from The Ohio State University, and a background in coaching with the Fisher Leadership Initiative at OSU.
Before joining Scrum Inc., Andrew delivered customized management systems to front-line teams, corporate functions, and senior executives. He integrates concepts from Lean, Six Sigma, Agile, ADKAR, and coaching frameworks to meet teams where they are.
He lives in Columbus, Ohio with his wife, Ariel, and he is grateful for her every day. He finds joy through his relationships, notably Big Brothers and Big Sisters of Columbus, and through his animals: A shepherd, Nala, a chihuahua, Scooter, and a cat, Stormy. He achieves balance through his many hobbies, including origami, cooking, baking, Excel, turn-based games, listening to fantasy books, NPR, and exploring parks and restaurants in Columbus, Ohio.
Avi Schneier
Principal Agile Transformation Consultant & Trainer
A contributing editor of the Scrum@Scale Guide, Avi’s current emphasis is “Scrum Beyond IT”. Working within various industries from biotech to consumer-packaged goods, Avi sees Scrum as THE key to delivering better results through innovation where rapid change is now the norm.
Christian Simmons
Agile Transformation Consultant
Christian comes from a background of leading and guiding teams in industries from real estate to body modification. He believes everything can be viewed as a puzzle and enjoys leveraging his passion of understanding new cultures into creating customized systems and relationships that work toward team and company goals.
In his spare time he enjoys falling off bicycles, playing music, and spending time with his daughter, wife, and four furry friends.
Michael Simmons
Enterprise Agile Transformation Consultant / Jira Expert
Michael Simmons is as passionate about the process of successful transformations as he is about helping clients achieve them. Michael is currently a graduate student completing his Ph.D. in Industrial and Organizational Psychology at Walden University.
Megan Fremont-Smith
Agile Transformation Consultant
Megan brings a high level of enthusiasm, energy and experience to her role at Scrum, Inc. With a background in the Sandler sales method, technical documentation, DISC communication profiling and performing arts – she thrives as a Corporate Trainer. Megan excels in fast-paced environments because of her hyper organized approach to project management and timelines.
Megan is obsessed with psychology, employee culture, the teachings of Simon sinek and her Peloton. She inspires a desire for others to perform at their best using her warmth and keen sense of humor. She has proven effective in developing individuals and teams to deliver projects on time and under budget.
Kelsey Sparrow
Director of Education and Business Development
Kelsey graduated from the University of Vermont with a degree in Public Communications. With a background in Marketing and Business Development, Kelsey is dedicated to providing an excellent experience to all Scrum Inc. clients. As a part of the education business, she is focused on enhancing the way individuals, teams, and organizations define success, maintain a happy and productive work culture, and meet their customer’s needs.
Outside of work, Kelsey is an avid snowboarder and runner. When she isn’t enjoying the outdoors, you can find her inside painting or experimenting with cooking.
Matt Strawn
Agile Transformation Consultant
Matt is an Agile Transformation Consultant with significant management and executive leadership experience within the US Department of Defense. As a 20-year veteran of the US Navy Explosive Ordnance Disposal and Special Operations communities, he brings a strong background in training program management, curriculum development, and operational leadership to Scrum Inc. Matt is passionate about leveraging his unique background to help organizations achieve their goals while leading successful agile transformations.
When he isn’t improving the world of work through Scrum, Matt enjoys spending as much time as possible with his family on the beautiful waters of Florida’s Emerald Coast.
Alex Sutherland
Advisor
Alex is a serial entrepreneur with a decade of experience practicing Scrum both as a developer and as a product owner. He first learned Scrum in 2007 by attending one of Scrum Inc’s first Scrum Master classes and has used it since to envision, create, market, and sell software products to customers around the globe across multiple industries. Prior to becoming an entrepreneur, Alex was a graduate student in Game Theory and released the first commercial Nash Equilibrium solver for Poker.
Shaun Thompson
Agile Transformation Consultant
Tess Thompson, Ph.D.
Enterprise Agile Transformation Consultant
Dr. Tess Thompson, has an unlimited amount of passion and energy to help others navigate volatility, uncertainty, complexity and ambiguity (VUCA) through consulting, teaching, and coaching for 30 years, mostly in the technology domain working as a leader in the United States and The Netherlands.
In the Netherlands is where she learned the importance of incorporating cultural intelligence on teams, which she has found beneficial everywhere, as all organizations have embraced diversity and globalization benefits.
Tess’s most challenging Scrum Team of her career, was the one she coached nights and weekends at home, which consisted of five children and some foster children. The team managed their work with one-week sprints and held a daily scrum at 7:00 AM at the breakfast table. Now, the children have all gone out to create their own Scrum Teams and Tess and her husband have filled the nest with dogs and grandchildren!
Nisa Wallace
Director of Customer Experience
Nisa is a customer experience and education aficionado with over a decade of practice in elevating the customer journey through education and supporting clients in achieving their goals. An east coast native turned Texan, creative spirit and self-proclaimed “techie”. As a Team Member of our Education Business, Nisa dedicates her time to enhancing all Scrum Inc. clients’ educational experience, so they’re empowered to drive positive change. Additionally, she enjoys taking her three dogs hiking through Austin trails, baking unnecessary amounts of goodies for humans and fur-children alike.
Bobby Woods
Enterprise Agile Transformation Consultant
Bobby started his journey supporting ITSM environments and Systems Engineering. He has played a key role in the development of multiple consulting practices on his way to becoming a National Agile Practice Director, Sr Transformation Consultant and developing his own LLC. Bobby specializes in pragmatic and practical application of Agile concepts as a holistic approach to company-wide agility. He is an international speaker, coach, podcaster and author on topics ranging from Business Agility, Leadership and Team Facilitation to Agile Security and Iterative Change Management.
When Bobby isn’t trying to help change the world he is trying to keep up with being a husband and father of six (not a typo) kids!
Kai Zander
Director of Customer Success
Kai is a global customer experience leader known for achieving outstanding customer loyalty and growth outcomes. With professional experience in entertainment media, fashion publishing, EdTech, and management consulting industries, her entire career has been steeped in innovating, strategizing, executing, and measuring the customer experience using data-driven metrics to drive outcomes. Kai discovered Scrum over 10 years ago and loved the way Scrum supports inclusivity and diversity of thought. She has since devoted her professional career to inviting others to learn about this incredible way of working. Using the 70/20/10 learning theory as a guide, Kai’s passion is creating engaging learning experiences for all learners – from novice to advanced practitioner. As Director of Customer Success for the OnDemand Team, she is excited to help customers meet and exceed their goals through incremental improvement. To put it one way: Kai Zander is committed to Kaizen! In her spare time, Kai enjoys writing, completing her Pilates teacher training, relaxing with her elderly pup, and working on a non-profit she co-founded that focuses on sending letters of kindness to residents in assisted living homes and nursing homes around the country.
Lucien Zoll
Agile Transformation Consultant
Lucien Zoll comes to Scrum Inc. with over 30 years of experience in design and construction phases, from high-end residential to commercial, industrial, medical, and high-rise projects.
Lucien also brings over 35 years of experience teaching martial arts to students as young as three and as old as 95. Notably, developed Tai Chi programs for students with visual impairments and for elderly students who were wheelchair users. He brings that experience and a passion for adapting and learning to his role at Scrum Inc.
As an Agile Transformation Consultant at Scrum Inc., he has had the pleasure to work with clients large and small in industries that include industrial manufacturing, medical devices, energy, finance, and more. He is also a Registered Scrum Trainer.
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