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Your privacy is important to us.
We will not sell or rent your information to others.

General Statement
Scrum Inc. (“we” or “the Company”) understands the importance of protecting the privacy of personal information, especially in today’s increasingly electronic environment. Scrum Inc. does not maintain or store “personal information” as defined in applicable Massachusetts regulations, meaning that we do not store your Social Security number, driver’s license number or your financial, credit card or debit card numbers. In connection with payment processing for credential renewals, agile education membership fees, or a training event, “personal information” may be collected by our third party payment processors (Stripe),  who is PCI compliant. You may find more information about their data collection and retention policies at the following links: .

Email Lists
When you provide your email address to us, we use it to send you information about our work. We do not sell or rent your information to others. Most emails include a link which allows recipients to unsubscribe. Alternately, you may submit the contact us form on our website, if you wish to stop receiving emails.

Data Security
The security of your personal information is very important to us and we are committed to protecting the information we collect. We have put in place appropriate physical, technical and administrative procedures to minimize the risk of unauthorized access to User Data, to maintain its accuracy and to ensure its appropriate use.

All credit card transactions are managed by a reputable 3rd party agent. We use industry-standard encryption technologies when transferring and receiving financial data. This includes the use of Secure Sockets Layer (SSL).

Only Scrum Inc. staff and our authorized agents have access to the information provided by visitors to our sites. Scrum Inc. takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.

If you are a ScrumLab user on a company account, your course and testing data may be shared with your employer. If you opt to add additional information in your profile, this information may also be shared with your employer.

Class survey and testing results in ScrumLab may be shared with our trainers and training partners to improve our class curriculum.

When you visit our sites, our third party analytics providers collect additional information. As with most websites, we analyze this information to improve the user experience and functionality of the sites. We use external services such as Google Analytics–including Google Analytics Advertising Features–and Optimizely to provide demographic and usage reporting for our sites. This reporting includes page views, unique views, unique visitors, repeat visitors, the frequency of visits, and peak-volume traffic periods. Google Analytics Advertising Features may also provide us information on your age, gender, and infer your interests.

We do not use these services to gather, request, record, require, collect or track any users’ personally identifiable information.

If you do not wish your use of to be recorded in this way, please visit the Google, CrazyEgg, and Optimizely websites for instructions on how to opt out.

Cookies are small files stored on your computer or mobile device by your web browser. They are used by most websites to provide certain types of functionality, including remembering you the next time you visit. Cookies contain information about your use of a particular website but do not include information that can be used to personally identify you (e.g., they do not store your name or address).

We may use cookies to remarket our products to customers via Google’s Ad Platform.

You can delete or turn off your cookies at any time. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our sites. To delete or disable flash cookies, please visit security for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our sites.

User Generated Content
When you post a comment on our sites, you are granting Scrum Inc. all rights of ownership and control related to that comment, including any attached content. Although we rarely find the need to, we reserve the right to edit or delete comments in our sole and absolute discretion. We also may block or otherwise prevent a user from making comments on our sites. Once a comment is posted, there is no way for Scrum Inc. to completely erase it from the internet, so we encourage you to use good judgment when contributing comments.

All user responses to a call for ideas or a call for content submissions shall become the exclusive property of Scrum Inc., and by posting such a response, you hereby transfer all of your right and title to such content to Scrum Inc. without the need for further consideration.

Logged Information
We log certain information about our users, including IP addresses, to support and improve the experience of our sites. Logging also helps us identify issues that may adversely affect your experience on our sites.

If you have any question about log files or if you are concerned that we have blocked in error an IP address that you use to access our Sites, please submit them via the contact us form on our website.

Use of Information
We may use information about you for various purposes, including to:

  • Provide, maintain and improve our sites;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions, and requests;
  • Monitor and analyze trends, usage, and activities in connection with our sites;
  • Provide access to our training facilities (we may share your name and contact information with building security services)
  • Carry out any other purpose for which the information was collected. For example, if you register for a training, we may use the information you provide to send you information about the training. Or, if you register for a class using a corporate discount code or if your employer registers you for a class via our sites, we may share your data with your employer

Scrum Inc. is based in the United States and the information collected is governed by U.S. law. By accessing or using the Sites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

For questions or concerns regarding your privacy such as opting in, opting out, creating an account, or deleting your account please submit the contact us form on our website.

Your Rights Under GDPR
Under GDPR, EU citizens have the right to object to the use of their personal data if it is for direct marketing purposes. If you object to any personal data that we may have, you have the right to opt-out and to request rectification, erasure, or restriction. To notify us of a request, you can fill out the contact us form on our website.

EU Citizens also have the right to lodge a complaint with ICO or another supervisory authority.

Changes to this policy
Our Privacy Policy is subject to change from time to time. Any changes to this Privacy Policy will be posted on this Web page. If we make changes, we will notify you by revising the date at the bottom of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access our sites to stay informed about our information practices and the ways you can help protect your privacy. Continued use following a change will be deemed acceptance of those changes.

Updated: April 6, 2021