Frequently Asked Questions
Which hotels do you recommend in the Boston area?
Do you offer group discounts?
Yes, we offer group discounts with our Team Training Program. Please contact our training team.
We also offer hardship discounts for students and job seekers.
Do I need a computer for class?
No, you will not need a computer. In fact, we encourage you to turn off your laptops, cell phones, tablets, etc. during class.
What time does the course begin?
Certified courses begin promptly at 9:00 a.m. and run until 5:00 p.m. For participants seeking certification, you cannot miss more than 2 hours of the course.
How should I dress?
There is no dress code. Most attendees wear business casual, jeans are fine. We suggest layers in case the room temperature becomes uncomfortable for you.
Is food provided?
We will provide continental breakfast (8:30 - 9:00 am) along with all-day coffee, beverages, and snacks. Please let us know if you have any special dietary restrictions or considerations, so we can alter our catering order to better meet your needs.
Following the first day of the course, we invite all class participants to attend a reception with the Scrum Inc. team. Beer, wine, and snacks are on us.
What if I need to transfer to a different date?
If you need to change your class, we can move you to another class taught by the same instructor. You can also transfer your registration to another person. Please contact our training team to transfer.
What is your cancellation policy?
If you cancel more than 7 days before the course start date, we offer a 90% refund. For cancellations within 7 days of the course start date, we do not offer refunds. However, we are happy to transfer you to a future class at no cost.
If you need to cancel, please contact our training team.