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Getting to Done

Getting to Done

One of the key principles in the Agile Manifesto is to have working software at the end of every sprint. Yet, only 20% of teams that call themselves ’agile’ actually do this. That is a lot of bad agile. It doesn’t have to be that way. Getting to Done isn't ...

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Scrum in Sales

Scrum in Sales

Scrum's origins are in software development, but it is often used in other domains. Manufacturing, education, contracting, defense, even non-profit work. One area of early success in adopting Scrum has been sales.  Businesses that have used Scrum for sales say it made a chaotic process transparent, predictive and controllable. We have commonly seen ...

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Muda

Muda

Muda, or wasted effort, is one of the three types of waste outlined by Taiichi Ohno in his seminal book, The Toyota Production System. (See the slide below for a breakdown of all three forms of Waste.) Ohno’s work captured the essence of what is called Lean manufacturing in the ...

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A3 – Root Cause Analysis

A3 – Root Cause Analysis

The A3 is a tool for identifying root causes to deep problems and achieving consensus on  how to remedy them. The process was pioneered by Toyota to document problems with their production process. Anyone at Toyota can initiate the process and they do it for almost all problems they encounter. To ...

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