Value Stream Mapping (VSM) is a tool that helps analyze the system of how a product or service is delivered, from inception to the end user, and provides insights for designing a better, more efficient system. VSM allows your Team to visualize and socialize areas of efficiency and inefficiency across the whole process. The Team can then quickly identify and prioritize the most valuable improvements to customer visible value, while reducing cost and complexity.
Rooted in Henry Ford's assembly line, and used extensively at Toyota, VSM is applicable far beyond manufacturing. In this online course, Scrum Inc.'s Joe Justice, gives concrete examples of how VSM is used to analyze products and services creation.
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